24-hour online remote support

Summit Network Solutions uses LogMeIn Rescue to provide instant remote support to customers and employees. It allows us to gain control of a remote PC over the web in seconds, without the need to pre-install software, and assist you now, when you need it.

  • You permit a technician to use each LogMeIn Rescue function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect).
  • You can choose to terminate the session at any time.
  • All traces of the Customer Applet disappear from your PC when the session is finished.
  • LogMeIn Rescue complies with HIPAA, Sarbanes-Oxley and other corporate, local, and federal legislation with end-to-end, 256-bit SSL encryption — the same security levels used and trusted by major banking institutions.
Support

For 24-hour technical support, please enter the 6-digit PIN code provided by your representative:


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